Customer Experience Agent Jobs in Dubai | Maersk Jobs 2021
Customer Experience Agent
Job: Full Time
Location: Dubai, UAE
- Managing shipments E2E by validating destination, route, delivery time.
- Carry out operations in line with standard operating procedures (SOP) and contractual agreements.
- Ensure accurate tracking and logging of information in internal and/or customer specific systems.
- Daily shipment status monitoring to ensure service levels are achieved, escalation of issues as & when necessary.
- Maintain proactive inter-departmental coordination to meet service delivery expectations.
- Minimum 3 – 4 years of experience in Freight forwarding/Shipping/OCE operations.
- Bachelor’s degree.
- Good knowledge of Shipping operations and related documentation processes.
- Good knowledge of MS Office applications, viz. Excel, Power point.
- Experience of working with remote teams would be an added advantage.
A.P. Møller – Mærsk A/S, also known simply as Maersk, is a Danish integrated shipping company, active in ocean and inland freight transportation and associated services, such as supply chain management and port operation. Maersk has been the largest container shipping line and vessel operator in the world since 1996.
Official Website: maersk.com
For more details, please scroll down & see the details.
UAE – Maersk Jobs 2021
|Title||Customer Experience Agent Jobs in Dubai | Maersk Jobs 2021|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Maersk Job Site..