Customer Experience Agent Jobs in Dubai | Maersk Jobs 2021

Customer Experience Agent
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  1. Managing shipments E2E by validating destination, route, delivery time.
  2. Carry out operations in line with standard operating procedures (SOP) and contractual agreements.
  3. Ensure accurate tracking and logging of information in internal and/or customer specific systems.
  4. Daily shipment status monitoring to ensure service levels are achieved, escalation of issues as & when necessary.
  5. Maintain proactive inter-departmental coordination to meet service delivery expectations.

Job Requirements:

  1. Minimum 3 – 4 years of experience in Freight forwarding/Shipping/OCE operations.
  2. Bachelor’s degree.
  3. Good knowledge of Shipping operations and related documentation processes.
  4. Good knowledge of MS Office applications, viz. Excel, Power point.
  5. Experience of working with remote teams would be an added advantage.
Company Overview:

A.P. Møller – Mærsk A/S, also known simply as Maersk, is a Danish integrated shipping company, active in ocean and inland freight transportation and associated services, such as supply chain management and port operation. Maersk has been the largest container shipping line and vessel operator in the world since 1996.

Official Website:

For more details, please scroll down & see the details.

UAE – Maersk Jobs 2021
TitleCustomer Experience Agent Jobs in Dubai | Maersk Jobs 2021
Hiring OrganizationMaersk
Job LocationDubai, United Arab Emirates
Date PostedJul/04/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Maersk Jobs July 2021
Customer Experience Agent Jobs in Dubai | Maersk Jobs 2021
Customer Experience Agent Jobs in Dubai | Maersk Jobs 2021

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  • *This Jobs was Originally Posted on Maersk Job Site..

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