Customer Care Frontilne Manager Jobs in Dubai

Customer Care Frontilne Manager Jobs in Dubai

1- Customer Care Frontilne Manager
Job: Full Time
Location: Dubai, UAE


The Customer Care Frontilne Manager is responsible directly for the performance of the frontline team carries out the daily monitoring of the contact center and the advisors work output, thereby maintaining a consistently high level of service. Role is primary customer experience oriented and will involve creating and building relationships with our customers through managing their enquiries, waiting list, their preferences, etc…. Most importantly, you will provide exceptional service levels to ensure that our customers enjoy the best shopping experience when touching us.

Job Responsibilities:

  • Following the Customer Care Department Standards for Excellence.
  • Ensure you deliver an outstanding shopping experience to every customer contact via any offered communication channel (walk in, phone, email, online chat)
  • Identify ways to personalize the experience of every customer, whenever possible.
  • Always deal with the most difficult customers in a quick, willing and professional manner, aiming to turn negative situations into a positive outcome and using available resources to solve problems.

Job Requirements:

  • Bachelor’s Degree in Business Administration or similar
  • 3 +years in a Customer Care function

  • 3+ years of experience working within the retail industry

For more details, please scroll down & see the details.

Company Overview:

Majid Al Futtaim is an Emirati holding company based in Dubai. As of 2015, it owned and operated shopping malls, retail, and leisure establishments in the Middle East and North Africa with operations …

Official Website:

UAE – Majid Al Futtaim Jobs 2023

TitleCustomer Care Frontilne Manager Jobs in Dubai
Hiring OrganizationMajid Al Futtaim
Job LocationDubai, United Arab Emirates
Date PostedFeb/16/2023
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

Customer Care Frontilne Manager Jobs in Dubai
Browse All JOBS, You might be interested in one or check Jobs by following categories.
Jobs By Country

United Arab Emirates Jobs

Time needed: 1 minute.


How to Apply for Majid Al Futtaim Jobs.


  1. Visit We bring you the most legit Jobs. Search for your favorite Country and Niche.
  2. Still Need Help? Contact CareersTown and we will take care moving forward.

You can find Apply here Button on every job to start your application.

You can find the menu to navigate to related or other jobs. You can also find the related jobs post in the bottom of every job post.

Yes, CareersTown is committed to help every job seeker and we are responding to every job seeker to help them for free.


*This Jobs was Originally Posted on Majid Al Futtaim Job Site..