Customer Care Executive Jobs in Dubai UAE | Deliveroo Careers

Customer Care Executive
Full Time
Dubai, United Arab Emirates

Job Responsibilities:

  1. Actively monitoring orders placed via Deliveroo up to completion.
  2. Answering inbound calls and chats from customers, riders, and restaurants.
  3. Proactively liaising with riders and restaurants to ensure orders run smoothly.
  4. Providing feedback to relevant departments to help improve our customer experience.
  5. Responding to customer issues via email, phone and chat.
  6. Execute service recovery initiatives to eliminate/lower customer churn.

Job Requirements:

  1. Excellent written and spoken English.
  2. Genuine passion for providing the highest level of customer service.
  3. Ability to use multiple systems and multitask in a fast paced environment.
  4. Able to effectively communicate to a wide range of people via chat, telephone, or email.
  5. Must be able to work evenings, weekends and late nights.
Company Overview:

Deliveroo is an online food delivery company founded by Will Shu in 2013 in London, England. It operates in over two hundred locations across the United Kingdom, the Netherlands, France, Belgium, Ireland, Spain, Italy, Australia, Singapore, Hong Kong, the United Arab Emirates and Kuwait.

For more details, please scroll down & see the details.

Deliveroo Careers – UAE 
TitleCustomer Care Executive Jobs in Dubai UAE | Deliveroo Careers
Hiring OrganizationDeliveroo
Job LocationDubai, United Arab Emirates
Date PostedJul/03/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Deliveroo Jobs July 2021
Customer Care Executive Jobs in Dubai UAE | Deliveroo Careers
Customer Care Executive Jobs in Dubai UAE | Deliveroo Careers

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