Customer Care Executive Jobs in Dubai UAE | Deliveroo Careers
Customer Care Executive
Dubai, United Arab Emirates
- Actively monitoring orders placed via Deliveroo up to completion.
- Answering inbound calls and chats from customers, riders, and restaurants.
- Proactively liaising with riders and restaurants to ensure orders run smoothly.
- Providing feedback to relevant departments to help improve our customer experience.
- Responding to customer issues via email, phone and chat.
- Execute service recovery initiatives to eliminate/lower customer churn.
- Excellent written and spoken English.
- Genuine passion for providing the highest level of customer service.
- Ability to use multiple systems and multitask in a fast paced environment.
- Able to effectively communicate to a wide range of people via chat, telephone, or email.
- Must be able to work evenings, weekends and late nights.
Deliveroo is an online food delivery company founded by Will Shu in 2013 in London, England. It operates in over two hundred locations across the United Kingdom, the Netherlands, France, Belgium, Ireland, Spain, Italy, Australia, Singapore, Hong Kong, the United Arab Emirates and Kuwait.
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Deliveroo Careers – UAE
|Title||Customer Care Executive Jobs in Dubai UAE | Deliveroo Careers|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Deliveroo Job Site..