CRM Executive Jobs in Dubai | Dior Careers
1- CRM Executive
Job: Full Time
Location: Dubai, UAE
As CRM Executive, your main mission will be to enhance Dior’s customers’ journey.
- Manage CRM & Clientelling communications with the help of CRM tools (Google Cloud, Adobe Campaign, Client Quest): Content creation, campaigns and data flow targeting setup.
- Working closely with central HQ, identify and enhance automated email cycles.
- Define yearly/monthly CRM KPIs and action plans per Market / Boutique and provide training and guidance towards CRM events on day-to-day basis.
- Build monthly KPI dashboards per market and specific post-campaign reports (sales analysis, reporting and competition review). Present these findings to each market & develop immediate action plans accordingly.
- Extract data when required to identify customer segments and communicate these to Boutiques with relevant action plan.
- Business School graduate
- Min. 2 years of professional experience in CRM
- Strong knowledge in using CRM BI tool and campaign managing tool such as Adobe Campaign
- Strong analytical skills, including high proficiency in Excel (advanced pivot, match, vlookup etc), ability to perform RFM & Cohort analyses
For more details, please scroll down & see the details.
Christian Dior SE, commonly known as Dior, is a French luxury fashion house controlled and chaired by French businessman Bernard Arnault, who also heads LVMH, the world’s largest luxury group. Dior itself holds 42.36% shares of and 59.01% voting rights within LVMH.
Official Website: dior.com
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UAE – Dior Jobs 2021
|Title||CRM Executive Jobs in Dubai | Dior Careers|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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