Contact Centre Supervisor Jobs in Dubai | DP World Job Vacancies
Contact Centre Supervisor – UAE National Hire
Job: Full Time
Location: Dubai, UAE
Responsible to manage the day to day operations of the contact centre through the effective use of resources and ensure high performance and quality standards of the contact centre.
- Assist the Operations manager to devise plans to ensure seamless contact centre operations.
- Manage day to day operations within the outsource contact centre to ensure seamless operations.
- Identify the enquiries received by other sections and delegate tasks and responsibilities to team members.
- Participate in meetings with team members and other sections to identify areas of improvement.
- Conduct periodic meetings with internal sections to discuss possible improvements to organizations overall customer service.
- Education Qualification: Post graduate degree/diploma in management.
- Training programs in customer service and employee supervision provided by the company.
- Special certification relevant to the industry.
- Minimum 7-10 years of prior work experience in a service industry with 5 years in a BPO/Call center.
- Good analytical and problem-solving skills.
For more details, please scroll down & see the details.
Dubai Ports World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones.
Official Website: dpworld.com
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UAE – DP World Jobs 2021
|Title||Contact Centre Supervisor Jobs in Dubai | DP World Job Vacancies|
|Hiring Organization||DP World|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on DP World Job Site..