Concierge Agent Jobs in Dubai | Meliá Hotels International Careers

Concierge Agent
Job: Full Time
Location: Dubai, UAE

Description:

The Concierge is responsible for the supervision of the front hall and the daily operation to ensure a consistently high standard of customer service. A courteous, prompt and efficient service is given by all members of staff and to ensure department standards are maintained at all times.

Job Responsibilities:

  1. The customer is acknowledged on arrival with eye contact, a friendly smile and a verbal greeting. Their needs are identified.
  2. Be aware of possible VIPs arriving or visiting the Food and Beverage outlets. Ensure that VIPs are met and escorted to their destination.
  3. Responsible for maintaining guest’s profiles so that we have an accurate source of information regarding each customer’s needs and preferences.
  4. Follow up on wake up calls occurs within 5 minutes of the request being received.
  5. Ensure that the Concierge team and Front of House Manager are kept fully aware of any relevant feedback from either guest or other departments.

Job Requirements:

  1. The position requires a minimum of two years’ experience in hotels in a similar role.
  2. Individual must have excellent written, presentation, oral communications and interpersonal skills in English.
  3. Possess strong leadership skills, be able to motivate and influence others.
  4. Must be able to think creatively and strategically, have excellent judgment and be able to work in a changing environment.

For more details, please scroll down & see the details.

Company Overview:

Meliá Hotels International, S.A. is a Spanish hotel chain which was founded by Gabriel Escarrer Juliá in 1956 in Palma de Mallorca. The company is one of Spain’s largest domestic operators of holiday resorts and the 17th biggest hotel chain worldwide. 

Official Website: melia.com

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UAE – Meliá Hotels International Jobs 2021
TitleConcierge Agent Jobs in Dubai | Meliá Hotels International Careers
Hiring OrganizationMeliá Hotels International
Job LocationDubai, United Arab Emirates
Date PostedAug/14/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Meliá Hotels International Jobs August 2021
Concierge Agent Jobs in Dubai | Meliá Hotels International Careers
Concierge Agent Jobs in Dubai | Meliá Hotels International Careers

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