Client Experience Coordinator Jobs in Al Ain | Mediclinic Jobs

Client Experience Coordinator Jobs in Al Ain | Mediclinic Jobs

1- Client Experience Coordinator
Job: Full Time
Location: Al Ain, UAE

Description:

To oversee, manage and monitor the overall patient and client experience, including the provision of relevant information of VIP and international patients and support the front office team with patient administration and coordination services

Job Responsibilities:

• Attend to all current and prospective patient queries related to health packages offered by the Clinic in an effective and efficient manner

• Monitor and oversee the patient journey experience of all VIP and international patients visiting the Clinic

• Effectively manage all administrative matters related to the accounts for governmental clients

• Supervise, support and coordinate the activities of patient administrators when required

Job Requirements:

• Essential: Secondary school education (Grade 12)

• Desired: Relevant degree or diploma in the field of medical science or finance/accounting

• Essential: At least 2-3 years’ experience in a customer services position, preferably in healthcare

• Basic medical terminology

For more details, please scroll down & see the details.