Chalhoub Careers | Customer Care - Team Lead Jobs in Dubai

1- Customer Care – Team Lead
Job: Full Time
Location: Dubai, UAE

Description:

The role is customer experience-oriented and will involve creating and building relationships with our customers through managing their inquiries and preferences, as well as handling the waiting list.

Job Responsibilities:

  • Identify ways to personalize the experience of every customer, whenever possible.
  • Deal with the most difficult customers in a quick, willing, and professional manner, aiming to turn negative situations into positive outcomes and using available resources to solve problems.
  • Achieve sales targets by maximizing all customer contact opportunities to provide product knowledge, increase units per transaction and sell across all channels.
  • Keep the team motivated and focused in the right direction at all times by identifying coaching & training needs through daily call coaching.

Job Requirements:

  • Customer-centric and people-oriented.
  • You are diplomatic.
  • Possess leadership skills.
  • You are results-oriented and proactive.

For more details, please scroll down & see the details.

Company Overview:

Chalhoub Group is a privately held luxury goods retailer and distributor, headquartered in Dubai, UAE. The Chalhoub Group is the largest retail operator in the Middle East. It played a crucial role in developing the luxury sector in the region. The company has more than 12,000 employees, in 14 countries.

Official Website: chalhoubgroup.com

UAE – Chalhoub Group Jobs 2022

TitleChalhoub Careers | Customer Care – Team Lead Jobs in Dubai
Hiring OrganizationChalhoub Group
Job LocationDubai, United Arab Emirates
Date PostedJun/23/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

Chalhoub Careers | Customer Care - Team Lead Jobs in Dubai
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Disclaimer:

*This Jobs was Originally Posted on Chalhoub Group Job Site..