Call Center Supervisor Jobs in Dubai | The Ritz-Carlton Careers

Call Center Supervisor
No of Positions: 01
Job: Full Time
Location: Dubai, UAE

Job Description:

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. 

Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. 

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others.

For more details, please scroll down & see the details.

Company Overview:

The Ritz-Carlton Hotel Company, LLC is an American multinational company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 108 luxury hotels and resorts in 30 countries and territories with 29,158 rooms, in addition to 46 hotels with 8,755 rooms in the pipeline.

Official Website: ritzcarlton.com

For more Latest Jobs, click here.

UAE – The Ritz-Carlton Jobs 2021
TitleCall Center Supervisor Jobs in Dubai | The Ritz-Carlton Careers
Hiring OrganizationThe Ritz-Carlton – Dubai
Job LocationDubai, United Arab Emirates
Date PostedJul/14/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
The Ritz-Carlton Jobs July 2021
Call Center Supervisor Jobs in Dubai | The Ritz-Carlton Careers
Call Center Supervisor Jobs in Dubai | The Ritz-Carlton Careers

To get latest Job updates by email please send us your details.

    Browse All JOBS, You might be interested in one or check Jobs by following categories

    Jobs by Country:

    Time needed: 1 minute.

     

    How to Apply for The Ritz-Carlton Jobs.

     

    1. Visit Careerstown.com We bring you the most legit Jobs. Search for your favorite Country and Niche.
    2. Still Need Help? Contact CareersTown and we will take care moving forward.

    FAQ's

  • How do I Apply for The Ritz-Carlton Jobs?

    You can find Apply here Button on every job to start your application.

  • Can I get help with application?

    Yes, CareersTown is committed to help every job seeker and we are responding to every job seeker to help them for free.

  • How can I find the related / other jobs?

    You can find the menu to navigate to related or other jobs. You can also find the related jobs post in the bottom of every job post. 

  • Is there a way to find ways to make money online?

    Careers Town brings all legit remote jobs so that job seekers can start earning money online while staying at home.

  • Disclaimer:

    *This Jobs was Originally Posted on Marriott International Job Site..

    %d bloggers like this: