Call Center Supervisor Jobs in Dubai | The Ritz-Carlton Careers

Call Center Supervisor
Job: Full Time
Location: Dubai, UAE

Description:

  • Oversee accuracy of room blocks, reservations, and group market codes.
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Answer questions about property facilities/services and room accommodations.
  • Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.

For more details, please scroll down & see the details.

Company Overview:

The Ritz-Carlton Hotel Company, LLC is an American multinational company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 108 luxury hotels and resorts in 30 countries and territories with 29,158 rooms, in addition to 46 hotels with 8,755 rooms in the pipeline. 

Official Website: marriott.com

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UAE – The Ritz-Carlton Jobs 2021

TitleCall Center Supervisor Jobs in Dubai | The Ritz-Carlton Careers
Hiring OrganizationThe Ritz-Carlton
Job LocationDubai, United Arab Emirates
Date PostedOct/24/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
The Ritz-Carlton Jobs October 2021
Call Center Supervisor Jobs in Dubai | The Ritz-Carlton Careers
Call Center Supervisor Jobs in Dubai | The Ritz-Carlton Careers

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    Disclaimer:

    *This Jobs was Originally Posted on Marriott International Job Site..

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