Call Center Clerk Jobs | Kanad Hospital Careers | UAE

UAE – Kanad Hospital is looking to hire following staff.

Call Center Clerk Jobs | Kanad Hospital Careers | UAE

Company Overview:

Kanad Hospital is a hospital in Al Ain, United Arab Emirates, that was established in 1960 by the American missionary couple Drs. Pat and Marian Kennedy. It is the oldest hospital in Al Ain and the second oldest in the United Arab Emirates. It is currently a 200 bedded facility.


1- Call Center Clerk
Full Time
Al Ain, United Arab Emirates

Description:

The Customer Service Call Center Representative is responsible for making or receiving telephone calls / emails on behalf of the hospital in order to fulfil patients / visitors requirements. Is expected to conduct and behave in a professional and respectful manner at all times.

Job Responsibilities:

  1. Answer calls and respond to emails on timely manner.
  2. Handle patients’ inquiries both telephonically and by email.
  3. Provide patients with appointments and other services information.
  4. Enter new patients’ information into system, and update existing patients’ information.
  5. Transfer calls to appropriate resource.
  6. Follow up patients calls / emails where necessary.
  7. Good data entry and typing skills, and being attentive to detail.
  8. Acquire needed knowledge of all the insurance companies, third party administrators and other institutions on direct billing with the Oasis Hospital
  9. Maintain clean and orderly desks.
  10. Maintain confidentiality of all hospital information.

Job Requirements:

  1. Providing an excellent verbal and written communication with patients, and demonstrate a high level of listening skills.
  2. Demonstrate a high level of problem analysis and problem solving skills.
  3. Being able to receive and make all required number of phone calls per day, while maintaining an excellent customer service and using the scripts provided in call center.
  4. Knowledge of phone calls and email etiquette and techniques in order to perform assigned duties in an effective and efficient manner.

For more details, please scroll down & see the details.

Last Date to Apply: May/01/2021

UAE – Kanad Hospital
TitleCall Center Clerk Jobs | Kanad Hospital Careers | UAE
Hiring OrganizationKanad Hospital
Job LocationAl Ain, United Arab Emirates
Date PostedApr/17/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilMay/01/2021
Kanad Hospital Jobs April 2021
Call Center Clerk Jobs | Kanad Hospital Careers | UAE
Call Center Clerk Jobs | Kanad Hospital Careers | UAE
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  • *This Jobs was Originally Posted on Kanad Hospital Job Site..

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