Call Center Agent Jobs in UAE | United Al Saqer Group Careers
Call Center Agent for Facilities Management
Abu Dhabi, UAE
We are recruiting a Call Center Agent/Help Desk Support to join our exceptional Facilities Management team. This is an exciting and challenging opportunity for someone with proven customer service experience who is personable and capable to quickly establish their credibility.
- Provide a friendly and professional point of contact for customers for any queries or concerns.
- Liaise with wider team members to ensure the best resolution, consistent with the contract.
- Completing administration tasks that relate to the contact, including assigning contract colleagues and sub-contractors to service requirement tasks, payroll, general admin etc.
- Work closely with Contract/Facilities Managers to develop and enhance the quality of service and reporting processes.
- Carry out monitoring of data to ensure that Help desk work orders have been accurately created, assigned, prioritized and categorized in line with contractual KPI’s and SLA’s.
- Exceptional customer service and administration skills.
- Previous experience in a similar administrative/customer service role.
- Excellent communication skills.
- Exemplary attention to detail.
- Self-motivated, enthusiastic and professional.
For more details, please scroll down & see the details.
Established more than 37 years ago, the United Al Saqer Group (UASG) is one of the leading multi-sector business groups in the United Arab Emirates. The UASG owns and operates a diverse yet complementary portfolio of six UAE-based companies encompassing a number of key industry sectors, which includes Abu Dhabi Motors, Dalma Motors, Al Saqer Heavy Equipment, Al Saqer Property Management, Awraq Islamic Financial Brokerage, Royal International Construction, and Royal Joinery.
UAE – United Al Saqer Group Jobs 2021
|Title||Call Center Agent Jobs in UAE | United Al Saqer Group Careers|
|Hiring Organization||United Al Saqer Group|
|Job Location||Abu Dhabi, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on United Al Saqer Group Job Site..