Call Center Agent Jobs in UAE | United Al Saqer Group Careers

Call Center Agent for Facilities Management
Full Time
Abu Dhabi, UAE

Description:

We are recruiting a Call Center Agent/Help Desk Support to join our exceptional Facilities Management team. This is an exciting and challenging opportunity for someone with proven customer service experience who is personable and capable to quickly establish their credibility.

Job Responsibilities:

  1. Provide a friendly and professional point of contact for customers for any queries or concerns.
  2. Liaise with wider team members to ensure the best resolution, consistent with the contract.
  3. Completing administration tasks that relate to the contact, including assigning contract colleagues and sub-contractors to service requirement tasks, payroll, general admin etc.
  4. Work closely with Contract/Facilities Managers to develop and enhance the quality of service and reporting processes.
  5. Carry out monitoring of data to ensure that Help desk work orders have been accurately created, assigned, prioritized and categorized in line with contractual KPI’s and SLA’s.

Job Requirements:

  1. Exceptional customer service and administration skills.
  2. Previous experience in a similar administrative/customer service role.
  3. Excellent communication skills.
  4. Exemplary attention to detail.
  5. Self-motivated, enthusiastic and professional.

For more details, please scroll down & see the details.

Company Overview:

Established more than 37 years ago, the United Al Saqer Group (UASG) is one of the leading multi-sector business groups in the United Arab Emirates. The UASG owns and operates a diverse yet complementary portfolio of six UAE-based companies encompassing a number of key industry sectors, which includes Abu Dhabi Motors, Dalma Motors, Al Saqer Heavy Equipment, Al Saqer Property Management, Awraq Islamic Financial Brokerage, Royal International Construction, and Royal Joinery.

UAE – United Al Saqer Group Jobs 2021
TitleCall Center Agent Jobs in UAE | United Al Saqer Group Careers
Hiring OrganizationUnited Al Saqer Group
Job LocationAbu Dhabi, United Arab Emirates
Date PostedAug/22/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
United Al Saqer Group Jobs August 2021
Call Center Agent Jobs in UAE | United Al Saqer Group Careers
Call Center Agent Jobs in UAE | United Al Saqer Group Careers

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    *This Jobs was Originally Posted on United Al Saqer Group Job Site..

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