Call Center Agent Jobs in Dubai | The Ritz-Carlton Careers

1- Call Center Agent
Job: Full Time
Location: Dubai, UAE

Description:

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.
  • Contact appropriate individual or department as necessary to resolve guest call, request, or problem.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

For more details, please scroll down & see the details.

Company Overview:

The Ritz-Carlton Hotel Company, LLC is an American multinational company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 108 luxury hotels and resorts in 30 countries and territories with 29,158 rooms, in addition to 46 hotels with 8,755 rooms in the pipeline.

Official Website: marriott.com

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UAE – The Ritz-Carlton Jobs 2021

TitleCall Center Agent Jobs in Dubai | The Ritz-Carlton Careers
Hiring OrganizationThe Ritz-Carlton
Job LocationDubai, United Arab Emirates
Date PostedDec/09/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

Call Center Agent Jobs in Dubai | The Ritz-Carlton Careers

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Disclaimer:

*This Jobs was Originally Posted on Marriott Hotels Resorts Job Site..