Call Center Advisor Jobs | DHL Express Jobs in Dubai 2021

UAE – DHL Express is looking to hire following staff.

Call Center Advisor Jobs | DHL Express Jobs in Dubai 2021

Company Overview:

DHL International GmbH is an international courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company delivers over 1.5 billion parcels per year.

1- Call Center Advisor (Arabic Speaker)
Full Time
Dubai, United Arab Emirates

Job Responsibilities:

  1. To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications.
  2. Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers’ expectations without compromising DHL’s position by over-committing to customers , or being unrealistic in what is offered.
  3. Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries and securing their bookings.
  4. Identify potential for selling additional services and products (e.g. Insurance, time definite delivery, packaging, account facilities, etc.) during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL.

Job Requirements:

  1. Excellent spoken and written command of the English language with a cheerful, confident, professional and courteous tone.
  2. Excellent interpersonal skills and relates well with a wide range of people/customers.
  3. Demonstrated excellent attention to detail.
  4. Demonstrated ability to work effectively as part of a busy team.
  5. Basic computer skills including the ability to navigate around a computer.

For more details, please scroll down & see the details.

Last Date to Apply: May/01/2021

UAE – DHL Express
TitleCall Center Advisor Jobs | DHL Express Jobs in Dubai 2021
Hiring OrganizationDHL Express
Job LocationDubai, United Arab Emirates
Date PostedApr/17/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilMay/01/2021
DHL Express Jobs April 2021
Call Center Advisor Jobs | DHL Express Jobs in Dubai 2021
Call Center Advisor Jobs | DHL Express Jobs in Dubai 2021
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  • *This Jobs was Originally Posted on DHL Express Job Site..

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