Assistant Manager - Service Jobs in Dubai | Al Futtaim Careers

Assistant Manager – Service Jobs in Dubai | Al Futtaim Careers

1- Assistant Manager – Service
Job: Full Time
Location: Dubai, UAE

Description:

To be responsible for Service and Workshop activities for IR products ( Air Products, WH products, Tools & Accessories ) and support its team within the assigned Territory of UAE, to achieve divisions strategic and tactical objectives. Manage a team of 7 technicians and 2 Service Admin / Supervisors. Coordination with National After Sales Manager, principal for technical support, service revenue recognition, SMC implementation and coordination with inventory team for timely arrangement of spare for execution of job.

Job Responsibilities:

• Contributing to the achievement of revenue, parts sales and customer engagement through effective parts sales process management, increasing customer retention and efficient distribution strategy.

• Seek out and target lost customers and new sales opportunities, initiate action plans to approach and secure new business for the Division.

• Proactively manage customer requirements for on-time delivery considering lead-times, product specification changes and customer demand.

• Develop and maintain a strong working relationship with key contacts

Job Requirements:

• Diploma / bachelor’s in engineering

• Experience in Ingersoll Rand products and (Centrifugal Compressors Rotary Compressors, Winch & Hoist Products)

• (5 -7) years’ experience in direct service field

• Managerial capabilities to handle the team

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