Application Support Analyst Jobs in Dubai | Orion Health Careers
Application Support Analyst
Job: Full Time
Location: Dubai, UAE
The Application Support Analyst will troubleshoot and develop technical solutions related to Orion Health software products and configuration errors for projects and customers.
They create workaround procedures when standard functionality has failed and ensures issues are resolved in a timely manner as well as escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.
- Serves as the primary contact to service interruptions and technical questions. Willingness to learn the Orion Health product suite and solution implementations to analyse and resolve issues in line with contracted SLAs.
- Proactive engagement with the clients to resolve issues before they occur. Fix the cause and not just the symptom of an issue.
- Act as the primary contact for customers engaging in regular review sessions of outstanding issues. Schedule delivery of product releases as appropriate.
- Investigates and takes action to meet customers’ current and future needs in a timely and efficient manner.
- Graduate with a minimum of 1-2 years proven experience in an on-site and remote first/second level Application Support role
- Working with database technologies (e.g. Oracle, SQL Server)
- Bachelors Degree in Information Technology, Computer Science, Software Engineering or equivalent degree is essential
For more details, please scroll down & see the details.
Orion Health is a New Zealand-based global software company that delivers and sells healthcare software. It provides the software for healthcare providers from integration through to population health management and precision medicine. It has more than 450 customers in 25 countries and about 1200 staff globally.
Official Website: orionhealth.com
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UAE – Orion Health Jobs 2021
|Title||Application Support Analyst Jobs in Dubai | Orion Health Careers|
|Hiring Organization||Orion Health Group|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Orion Health Job Site..