Airport Service Agent (EKAS) Jobs in Dubai | Emirates Job Vacancies 2021
Airport Service Agent (EKAS)
Job: Full Time
Location: Dubai, UAE
- Collect briefing sheet and staff allocation, check all the counters equipments and stationary, report technical fault to Mercator through EMACS.
- Provide cover for role above when operational requirements demand this i.e. `Act Up’.
- Helps the passengers who arrive at the land side desk to collect bags, escorts them to the airside area, locates the baggage and hands it over to its owner against a signature, then closes the file in the system.
- Handle the Telephone calls received at EK Baggage Services Call Centre, deal with passenger professionally and assist the passenger by providing correct and timely information.
- Monitors baggage delivery performance against agreed standards, keeping passengers informed about any delays or irregularities with their baggage, so that a positive image of our ground product is maintained in the eyes of EK passengers.
- Airport Operations.Other : 3+ Years.
- 12 Years schooling or equivalent.
- Proficiency in spoken and written English.
- Should have had 2 years experience in a customer service role.
- Knowledge of airline passenger and baggage handling (preferable).
The Emirates Group is a state-owned Dubai-based international aviation holding company headquartered in Garhoud, Dubai, United Arab Emirates, near Dubai International Airport.
Official Website: theemiratesgroup.com
For more details, please scroll down & see the details.
UAE – The Emirates Group Jobs 2021
|Title||Airport Service Agent (EKAS) Jobs in Dubai | Emirates Job Vacancies 2021|
|Hiring Organization||The Emirates Group|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on The Emirates Group Job Site..