Airport Service Agent (EKAS) Jobs in Dubai | Emirates Job Vacancies 2021

Airport Service Agent (EKAS)
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  1. Collect briefing sheet and staff allocation, check all the counters equipments and stationary, report technical fault to Mercator through EMACS.
  2. Provide cover for role above when operational requirements demand this i.e. `Act Up’.
  3. Helps the passengers who arrive at the land side desk to collect bags, escorts them to the airside area, locates the baggage and hands it over to its owner against a signature, then closes the file in the system.
  4. Handle the Telephone calls received at EK Baggage Services Call Centre, deal with passenger professionally and assist the passenger by providing correct and timely information.
  5. Monitors baggage delivery performance against agreed standards, keeping passengers informed about any delays or irregularities with their baggage, so that a positive image of our ground product is maintained in the eyes of EK passengers.

Job Requirements:

  1. Airport Operations.Other : 3+ Years.
  2. 12 Years schooling or equivalent.
  3. Proficiency in spoken and written English.
  4. Should have had 2 years experience in a customer service role.
  5. Knowledge of airline passenger and baggage handling (preferable).
Company Overview:

The Emirates Group is a state-owned Dubai-based international aviation holding company headquartered in Garhoud, Dubai, United Arab Emirates, near Dubai International Airport.

Official Website:

For more details, please scroll down & see the details.

UAE – The Emirates Group Jobs 2021
TitleAirport Service Agent (EKAS) Jobs in Dubai | Emirates Job Vacancies 2021
Hiring OrganizationThe Emirates Group 
Job LocationDubai, United Arab Emirates
Date PostedJul/06/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
The Emirates Group Jobs July 2021
Airport Service Agent (EKAS) Jobs in Dubai | Emirates Job Vacancies 2021
Airport Service Agent (EKAS) Jobs in Dubai | Emirates Job Vacancies 2021

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  • *This Jobs was Originally Posted on The Emirates Group Job Site..

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