Abu Dhabi Service Relationship Associate Supervisor Jobs at Citi Bank

Abu Dhabi Service Relationship Associate Supervisor Jobs at Citi Bank

Abu Dhabi Service Relationship Associate Supervisor Jobs at Citi Bank

1- Service Relationship Associate Supervisor
Job: Full Time
Location: Abu Dhabi, UAE


Overall supervision of RMs Support executives in each branch/financial center ensuring accurate and timely resolution of all customer queries and complaints according to Citibank standards and Compliance policies.

Job Responsibilities:

  • Manage staff for consistent and superior performance. This is done through goal setting, periodic performance reviews and discussions; training and job-rotation for cross-training purposes.
  • Manage a team of RM support staff for the Business, as part of the team-based approach to Relationship Management and client experience of target clients.
  • The team is made up of Assistant Relationship Managers (ARMs) and Relationship Services Support staff who provide sales and service-related support to the Relationship Management teams towards delivery of the financial and client franchise objectives of the business.
  • The responsibilities of the team include customer interface, pre-processing of customer instructions, execution of investment orders, routing of credit files, account maintenance-related functions, transaction execution and providing critical front-end checks and balances within the sales and service functions.

Job Requirements:

  • Minimum 5 -7 Years’ experience in Branch Banking, Customer Service, Administration, Accounting, Finance, Economics etc.
  • Ability to thrive in a high-pressure environment by demonstrating clear leadership abilities.
  • Ability to nurture and build strong relationships with customers.
  • Effectively liaise and support all other divisions of bank to meet key business drivers.

For more details, please scroll down & see the details.

Company Overview:

Citibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York.

Official Website: citi.com

UAE – Citi Bank Jobs 2022

TitleAbu Dhabi Service Relationship Associate Supervisor Jobs at Citi Bank
Hiring OrganizationCiti Bank
Job LocationAbu Dhabi, United Arab Emirates
Date PostedSep/05/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

Abu Dhabi Service Relationship Associate Supervisor Jobs at Citi Bank
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*This Jobs was Originally Posted on Citi Bank Job Site..